Contact Us

We value your experience and are here to help with any questions regarding our products, orders, or delivery. Our dedicated team is committed to providing a transparent and reliable shopping experience. We typically respond to all inquiries within 1–2 business days.

Business and Contact Information

Registered Company Name Hanyu Tech & Media Limited

Company Registration Number 78854198

Store Name Terraliving

Corporate Headquarters Address Room D07, 8/F, Phase 2, Kai Tak Factory Building, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong

Operational Support Office Room 104, 1/F, Building No.16, Area A, Nanxiang Zhidi, Jiading District, Shanghai, China, 201802

Australian Return Center 4 Percy St, Auburn NSW 2144, Australia

Customer Support Email support@terraliving.au

Australian Support Phone +61 29 1465089

Hong Kong Office Phone +852 7076 5955

Business Hours Monday to Friday, 9:00 AM to 5:00 PM (HKT, GMT+8)

Response Time We aim to respond to all inquiries within 1 to 2 business days.